Initial Situation

Nyffenegger was already running an online shop for a few years. The PIM system was integrated with the online shop, but not the ERP system. Therefore, customers were not able to see discounts in the online-shop. And orders from the website had to be manually imported into the ERP system. 

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Our Client

Nyffenegger Armaturen AG provides high-quality industrial fittings and plumbing solutions to businesses across Switzerland. They specialize in supplying reliable products for various industries, ensuring efficiency and durability in their offerings. 

Their goal is to enhance customer experience by integrating advanced Ecommerce solutions, allowing seamless online purchasing, real-time pricing updates, and smooth business operations.

Before implementing the new webshop, Nyffenegger Armaturen AG faced several challenges. 

• Their previous system, built on WooCommerce with WordPress, struggled to keep up with the company’s growing online business, causing scalability issues. 
• Slow page loading and an unreliable infrastructure made it difficult for customers to navigate and complete purchases smoothly. 
• Additionally, the system lacked real-time pricing updates, which led to inefficiencies in order processing. 
• The ERP was not integrated with the backend systems, reducing overall operational efficiency. 

These issues created a frustrating digital experience for customers and made it clear that a more advanced Ecommerce solution was necessary. 

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Solution

To address these problems, Sly AG implemented a fully customized B2B webshop based on its proprietary VELOX Ecommerce platform. 

The implementation process involved the following:

• Building from the Ground Up: The new webshop, code-named "Nyffox," was developed entirely using a modern microservices architecture, ensuring flexibility and scalability.
• Collaboration with Experts: Sly AG partnered with TecHUB Swiss to ensure all technical aspects met the highest standards of performance and security.
• Real-Time ERP Integration: The new webshop seamlessly integrates with Nyffenegger’s iFAS ERP system, allowing real-time price calculations for each customer.
• Enhanced Product Management: Nyffox incorporates myCONTENT PIM system for seamless product data and catalog management.
• Modern CMS Integration: By integrating Storyblok, a flexible headless CMS, Nyffox enables easy and scalable content management.

Robust Cloud Infrastructure: Hosted on AWS Cloud with Kubernetes orchestration, the platform is built for performance, security, and scalability. Key infrastructure elements include AWS Control Tower, AWS CloudFront, and AI-driven security tools like GuardDuty.

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Approach

The project took 12 months to complete. One challenge was moving from a WooCommerce system to a microservices-based architecture was the product data quality. To ensure data integrity and improve the quality of the new shop, additional configurations were implemented in the PIM to better normalize and structure product information. A comprehensive data cleanup was carried out to eliminate redundancies and inconsistencies. Integrating the webshop with Nyffenegger’s ERP and content management systems was also a key hurdle. Performance optimization was another focus to ensure the platform could handle high traffic and scale as needed.

To overcome these issues, Sly AG worked closely with TecHUB Swiss to design a strong and reliable system. Testing and real-time monitoring helped fine-tune performance. Automated deployment and scaling were made possible by implementing Infrastructure as Code (IaC) using Terraform and GitOPS.

In addition to delivering a modern, fully integrated webshop, Sly Ag also set up a PaaS Hosting to provide a fast, reliable, scalable and secure hosting.

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Conclusion

The successful launch of the Nyffox webshop marks a major milestone for Nyffenegger Armaturen AG and Sly AG. VELOX’s Ecommerce platform has transformed Nyffenegger’s digital presence, offering a high-performance, scalable, and customer-friendly B2B webshop. The partnership with Sly AG ensured that the project met the highest standards of quality, security, and efficiency. Internal processes were optimized through a deep ERP integration, enabling advanced features such as BOB and branch order handling, which improved data synchronization and order management workflows. Early adoption feedback indicates that Nyffenegger’s customers benefit from greater reliability, faster transaction processing, and improved usability.

With ongoing support and continuous enhancements from Sly Operations, Nyffox is poised for future growth and innovation, providing Nyffenegger Armaturen AG with a competitive edge in the B2B Ecommerce landscape.